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Field Service Technician 

As a trusted MSP provider, I now offer Field Service Technician (FST) solutions to complement my managed IT services. I provide on-site hardware installation, troubleshooting, maintenance, and repairs. Whether you need help deploying network equipment, relocating office IT infrastructure, or performing critical hardware upgrades, I’m here to provide hands-on support for your business. My focus is on minimizing downtime and optimizing performance, ensuring that your technology is always running smoothly

On-Site Hardware Installation & Configuration

I handle the installation and configuration of a variety of IT equipment, including desktops, laptops, servers, printers, and networking devices (routers, switches, firewalls) directly at your location. I ensure that all devices are properly set up and seamlessly integrated into your existing infrastructure.

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Troubleshooting & Repair

I offer on-site diagnostics and repair services for hardware failures, connectivity issues, and system malfunctions. This includes replacing faulty components, reconfiguring devices, and ensuring that the root cause of the issue is fully addressed.

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Network Cabling & Infrastructure Setup

I design, install, and maintain structured cabling systems, including Ethernet wiring, patch panels, and network jacks. My goal is to set up a physical infrastructure that ensures reliable and optimized network performance throughout your office space.

4

IT Equipment Maintenance

I provide scheduled on-site maintenance services to inspect, clean, and optimize your hardware and network devices. This includes ensuring that your equipment is functioning at its best and helping prevent potential failures.

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Office Moves & IT Relocation

When your business moves, I can manage the entire physical relocation of your IT infrastructure. I decommission equipment at your old site, transport it safely, and reinstall it at the new location, ensuring minimal downtime and smooth functionality.

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Workstation Setup & User Support

I set up new workstations for your employees, including hardware installation, software configuration, and user profile creation. I also provide on-site support and training to ensure your team can hit the ground running with their new systems.

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Server & Network Equipment Deployment

I handle the deployment and configuration of servers, storage devices, and networking equipment at your site. Whether it’s setting up server racks, configuring RAID, or establishing backups, I ensure everything is secure and working reliably.

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Wireless Network Surveys & Installation

I can conduct a wireless network survey to assess signal strength and coverage in your office. I design and install Wi-Fi networks, ensuring optimal placement of access points to eliminate dead zones and provide consistent, strong wireless access.

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Site Assessments & Technology Audits

I perform on-site assessments of your current IT infrastructure, providing recommendations for improvements. I can also conduct full audits of your networking, hardware, and physical security to ensure your technology is optimized for your business needs.

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Physical Security Systems Installation

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Emergency On-Site Support

I offer rapid-response, on-site technical support during critical IT emergencies. Whether it's hardware failure, network outages, or other urgent issues, I work quickly to minimize downtime and restore full functionality.

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Asset Management & Tagging

I help manage your IT inventory by tagging and cataloging assets such as computers, network devices, and other hardware. This service makes it easier to track equipment lifecycle, maintenance, and future upgrades.

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